Helena Earrings
- Description
- Details & Dimensions
- Shipment
Product code: EA22ET123G
Size: cm
Weight: g
guarantee
We will repair all manufacturing defects free of charge within two years from the date of purchase. If you are unsure, please contact us using the form provided with a picture of your defective item and your order number. Your order number is absolutely necessary for guarantee processing. Manufacturing defects can include defective clasps, open eyelets, chain knots, plating marks and more. Let's keep an eye on it and we will find a solution so that your piece has a long life.
repair
The paid repair services relate to jewelry that is more than 1 to 2 years old and shows signs of worn plating due to normal wear and tear, tarnishing due to contact with salt water or cosmetics, or damage in the form of bending, lost gemstones, broken chains due to mishandling. Worn plating occurs naturally over time and is a natural characteristic of precious metals. If your jewelry has any other defect, it may be covered under our warranty. We can check this in advance with a photo.
repair costs
The minimum repair costs €15, a medium repair costs €25, a major repair costs €30 and restoring the piece costs €45. The costs arise from 100% goldsmith work. Sending the piece back to us can cost between €6 and €29. Please choose an insured and trackable return rate if you want to do the return yourself. We can also help you with your return and send you a return label.
Complete the look:
Certified Recycled Gold & Silver
100% handmade in Germany
3% for the Ocean
Cotton pouch with every order
What is vermeil?
Solid Gold vs Gold Vermail
Vermeil comes from the 19th century. It is a technique in which a thick layer of 2.5-3.0 micron gold is applied to sterling silver to make it look like pure gold but without its weighty price tag. This procedure differs significantly from normal gilding.
Each of our gold vermeil jewelry is plated with 18k gold. That's up to five times thicker than regular gold plating, so it's really durable. You can find out how to properly care for your jewelery in order to enjoy it for a long time under Jewelery care .
